Privacy Policy

Privacy Policy Information

Privacy Policy – Overleigh Orthodontics

Overleigh Orthodontics is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This privacy policy explains how we collect, use and protect your information.

Who we are

Overleigh Orthodontics

The Old Forge, 24 Overleigh Road

Handbridge, Cheshire, Chester

CH4 7HL

Phone: 01244 677667

Email: braces@overleighorthodontics.com

What information we collect

We may collect and store personal information including:

  • Your name, address, email address and phone number

  • Medical and dental information relevant to your orthodontic treatment

  • Appointment details and correspondence

  • Information submitted through our website forms or email enquiries

How we use your information

We use your information to:

  • Provide orthodontic care and manage your treatment

  • Communicate with you about appointments, treatment plans and enquiries

  • Maintain accurate patient records

  • Comply with legal, regulatory and professional obligations

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data. Information is stored securely and only accessed by authorised members of our team or trusted third parties where necessary.

Sharing your information

We do not sell or rent your personal data. We may share information with:

  • Dental laboratories or specialists involved in your care

  • NHS or regulatory bodies where required

  • Service providers who support our systems, under strict confidentiality agreements

 

How long we keep your information

We retain patient records in line with NHS, GDC and legal requirements. Data is securely disposed of when it is no longer required.

Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your data where appropriate

  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details above.

Website usage

Our website may collect limited technical information such as IP addresses or browser data for analytics and site performance. This information does not identify you personally.

Contact us

If you have any questions about this privacy policy or how your data is handled, please contact us at:

braces@overleighorthodontics.com or 01244 677667

Policy updates

This privacy policy may be updated from time to time. Any changes will be posted on our website.